How do we get to the villas from the airport?

Pacific Vacation provides free airport pick up and drop off included in the rental price. Our driver will be outside the airport holding a sign reading Villa Bahia/Villa Encantada.

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Do we need to rent a car?

Renting a car is not necessary. Pacific Vacation has a Suburban with a driver that is available for rent by day or trip. Also, PacificVacation can arrange for taxi service right to the front door.

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What is the phone number and fax for the villas?

Phone- (469)-358-6930

Reservation Fax-(214)-614-4635

For reservations please use contact form to the right.

Does your rental rate include service staff?

The rental rate includes the services of a full time maid and gourmet chef. Upon arrival our staff will have drinks and snacks prepared for your group at no additional charge. The chef will prepare all of your groups meals during your stay if you desire. Our staff will take you to the market to shop for groceries as needed or the chef/staff will be glad to do your shopping for you. We can arrange for babysitting, on-site massage therapist and many other services for an additional fee.

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What is the reservation procedure?

A 50% deposit is required upon making your reservation and the balance is due 30 days prior to arrival. We will send you a reservation form to complete and return along instructions to wire transfer funds or overnight your check. You may also pay by major credit card with a 4% surcharge.

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What is the minimum stay?

4 nights.

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Are children allowed?

Children are welcomed, and a babysitter is available (for an additional charge). We also have a crib and rollaway bed if needed.

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Is there security at the villa?

The villas are located within a private gated community with 24-hour security. Only guests of the villas are allowed in and out.

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How far away is the beach?

Our guests enjoy access to the Private Beach Club located within the gated community. There are three beautiful beaches across the bay. You may take a regular taxi or a water taxi for approximately $3 – $4.

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Do the villas have Internet service?

There is high speed wireless Internet service throughout the villas.

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Do the villas have TV?

The villas have Sattelite TV in all bedrooms. You can watch CNN and other US stations.

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Will my cell phone work in Zihuatanejo?

Cell phone service on many carriers is almost always consistent and reliable. If your phone doesn’t work we have a cell phone available for your use with a prepaid calling card. This is less expensive than roaming charges.

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Can we use credit cards in Zihuatanejo? What type of currency is generally used? What about traveler’s checks?

Credit cards are only accepted in the larger stores and restaurants. All places accept US dollars and accept Mexican pesos. Some places accept traveler’s checks. ATM’s are available in town.